Sacred Waters Retreat Terms and Conditions

 

1.   It is the customer’s responsibility to check the reservation and ensure that the particulars contained therein are correct.

2.   The customer shall pay Sacred Waters Retreat a non-refundable, non-transferable deposit in the sum of the total amount due for each person in the reservation.

3.   The balance monies due shall be paid by the customer to Sacred Waters Retreat upon booking, no less than 2 – 4 weeks after booking. Bookings within the last 4 weeks must be paid in full at time of booking. Payment can be made via the airbnb web site (Paypal), transfer.

4.   If payment of either the deposit or the balance is not received by the due date Sacred Waters Retreat reserves the right to cancel the reservation and retain the deposit.

5.   In the event of cancellation by the customer, regardless of the circumstances, the following refund fees, minus the deposit, apply. The deposit is non-refundable, as mentioned in 2:

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   Cancellation 2 weeks or less before due arrival date, 0% refund

   Cancellation 2 to 4 weeks before due arrival date, 25% refund

   Cancellation 4 to 8 weeks before due arrival date, 50% refund

   Cancellation more than 8 weeks before due arrival date, 100% refund

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6.   Due to the size of the group and availability of accommodations and other situations beyond our control, Sacred Waters Retreat reserves the right to change booking arrangements without notice. However alternative arrangements will be offered and we do not accept responsibility for any costs incurred, including airfare.

7.   Sacred Waters Retreat is not held liable for flight costs, nor guest who may not like the arrangements provided because the fees are for retreat purposes and not accommodations.

8.   Sacred Waters Retreat reserves the right to charge each individual separately although you can book as a group. Each individual is a separate retreat booking.

9.   The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Sacred Waters Retreat and its guests, staff or owners.

10.  The customer shall keep all Sacred Waters Retreat fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.

11.  Sacred Waters Retreat reserves the right at its sole discretion to terminate use of the property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Sacred Waters Retreat shall not refund payment or accept any consequential liability damages or loss.

12.  Sacred Waters Retreat retains all copyright licence rights and sole exclusive ownership of the information, photographs and material displayed on its website. The material may not be modified, copied or used in any other way.

13.  Any user of the website has to be 18 years of age or older and agrees to be entirely financially responsible for all charges and other fees arising from use of the website.

14.  Sacred Waters Retreat accepts no responsibility for keeping the website up to date and will not be liable for any loss by its failure to do so. We are not responsible for the contents of any links displayed on our website.

15.  It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time.

16.  Sacred Waters Retreat can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.

17.  Sacred Waters Retreat reserves the right to alter any facility accommodation or yoga activity.

18.  In the event that the customer decides to downgrade their accommodation or upgrade after monies have been paid, the customer will not be entitled to any refund.

19.  The customer must comply fully with all and any health and safety regulations introduced by Sacred Waters Retreat. The customer must ensure that he/she is medically and physically fit and able to use our facilities and participate in activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if practicing yoga, fitness or other. Sacred Waters Retreat is not liable for any injuries to the customer in his/her use of our facilities or participation in activities. A customer must always stop and rest if he/she is feeling any pain or sickness and inform the teacher of any previous injuries.

20.  Sacred Waters Retreat cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.

21.  In the event of a customer having any complaint then he/she will not discuss this with any third party and shall notify the manager as soon as possible.

22.  Sacred Waters Retreat shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.  

23.  Sacred Waters Retreat accepts no liability for loss, damage, injury or illnesses which may be received during the customers stay or travelling to and from Sacred Waters Retreat.

24.  We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip.

End of Terms